Within Singapore Payments:
Bank Transfer, Apple/Google Pay (QR code), Patatas PayNow via UEN
Credit/Debit Cards, Transferwise
The quotation will be in USD. The final amount is dependent on your bank’s prevailing rate.
Shipping & Tracking
It can take anywhere from 1 – 4 weeks depending on the shipping courier.
Turn around time is approximately 4 – 6 weeks, depending on supply chain bottlenecks.
The Standard Kit starts at $500USD. Additional components that are required by our partners on the ground will be a separate add-on.
For our Standard Kit, the recommended number is 5 – 8 devices.
For our Comprehensive Kit, we have tested up to 37 devices. Each streaming and scrubbing through different video files with minimal lag.
MP4 and PDFs are recommended as they are the most common browser-supported formats.
Other common formats such as MP3, JPEG, .doc, and .pptx are supported as well, but please note that the formatting for .doc, .pptx etc might shift when opening.
Yes, you can. As long as the formats are supported.
Approximately 50m radius line of sight.
Coverage range is affected by the surrounding environment such as buildings and trees.
The full Wikipedia; excluding the videos
Kolibri (Khan Academy)
250GB worth of downloadable videos spanning English, Maths, Science and Music.
Primarily English but please let us know what language you are looking for so we may better advise.
Yes, it is. We stress-tested the external housing by leaving it out during the deluge of a tropical depression and throwing it around. Our on-the-ground partners have also told us that they have placed it on boats and even dropped it into the river during handovers.
We are happy to report that no devices were harmed during the stress test.
The Standard Kit is about 1.65Kg inclusive of the storage case. The Comprehensive Kit can go anywhere from 10kg – 15kg depending on the components.
All CaseStudy units are compatible with aircraft overhead compartments.
Standard Kit – 274mm x 225mm x 163mm
Comprehensive Kit – 520mm x 415mm x 224mm
Yes, if you have a router connected to the internet, you must connect both units via a LAN (RJ45) cable. But you cannot connect the device to the WiFi as it is configured for broadcast mode only.
Up to 7 hours. Please note, that due to freight safety regulations, we are NOT able to include any battery banks in the unit, but we will advise you on what types to purchase on your end.
Yes, you can. You can connect to a WiFi network as long as they can connect to the CaseStudy network.
Please check to ensure all items are working within 7 days upon receiving. Any replacement costs during these 7 days will be borne by The Patatas. After which, standard warranty coverage based on the requirements of the original manufacturers will apply.
Yes. There will be a complimentary guided setup and troubleshooting session over Zoom, provided that there is an internet connection on your end.
Included in the CaseStudy is a video setup guide and a quick start guide that you may refer to.
The Patatas will provide a complimentary 1-year technical support. Technical support will be chargeable after 1-year from date of receiving items.